Teaching procedural justice and communication skills during police–community encounters: Results of a randomized control trial with police recruits

To describe and evaluate Chicago’s Quality Interaction Program (QIP) for police recruits. The training focused on procedural justice, interpersonal communication, decision-making, cultural awareness, and stress management during encounters with the public. Attention was given to emotions, empathy, a...

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Bibliographische Detailangaben
VerfasserInnen: Rosenbaum, Dennis P. (Verfasst von) ; Lawrence, Daniel S. (Verfasst von)
Medienart: Elektronisch Aufsatz
Sprache:Englisch
Veröffentlicht: 2017
In: Journal of experimental criminology
Jahr: 2017, Band: 13, Heft: 3, Seiten: 293-319
Online-Zugang: Volltext (Resolving-System)
Verfügbarkeit prüfen: HBZ Gateway
Schlagwörter:
Emotional control
Empathy
Legitimacy
Police training
Procedural justice
QIP
Quality interaction program
Resilience
Stress
Beschreibung
Zusammenfassung:To describe and evaluate Chicago’s Quality Interaction Program (QIP) for police recruits. The training focused on procedural justice, interpersonal communication, decision-making, cultural awareness, and stress management during encounters with the public. Attention was given to emotions, empathy, and communication skills.
ISSN:1572-8315
DOI:10.1007/s11292-017-9293-3