Teaching procedural justice and communication skills during police–community encounters: Results of a randomized control trial with police recruits

To describe and evaluate Chicago’s Quality Interaction Program (QIP) for police recruits. The training focused on procedural justice, interpersonal communication, decision-making, cultural awareness, and stress management during encounters with the public. Attention was given to emotions, empathy, a...

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Bibliographic Details
Main Author: Rosenbaum, Dennis P. (Author)
Contributors: Lawrence, Daniel S.
Format: Electronic Article
Language:English
Published: 2017
In: Journal of experimental criminology
Year: 2017, Volume: 13, Issue: 3, Pages: 293-319
Online Access: Volltext (Resolving-System)
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Keywords:
Emotional control
Empathy
Legitimacy
Police training
Procedural justice
QIP
Quality interaction program
Resilience
Stress
Description
Summary:To describe and evaluate Chicago’s Quality Interaction Program (QIP) for police recruits. The training focused on procedural justice, interpersonal communication, decision-making, cultural awareness, and stress management during encounters with the public. Attention was given to emotions, empathy, and communication skills.
ISSN:1572-8315
DOI:10.1007/s11292-017-9293-3