Rethinking police complaints

Procedures for dealing with complaints against the police have been at the centre of police reform for the last half-century. This paper departs from the traditional who investigates' approach and managerial orthodoxy to consider the primary functions of the complaints process. Four causes of c...

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Autor principal: Smith, Graham (Autor)
Tipo de documento: Electronic/Print Artículo
Lenguaje:Inglés
Publicado: 2004
En: The British journal of criminology
Año: 2004, Volumen: 44, Número: 1, Páginas: 15-33
Acceso en línea: Volltext (doi)
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Disponibilidad en Tübingen:Disponible en Tübingen.
IFK: In: Z 7
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Sumario:Procedures for dealing with complaints against the police have been at the centre of police reform for the last half-century. This paper departs from the traditional who investigates' approach and managerial orthodoxy to consider the primary functions of the complaints process. Four causes of complaint are identified - unprofessional behaviour, criminal conduct, tortious action and unacceptable policy - and four functions are considered - managerial, liability, restorative and accountability. It is concluded that in order to effectively and efficiently deal with the various causes of complaint, a two-tier system is required to deal with complaints that allege unprofessional behaviour and criminal conduct, and a third, separate tier, is necessary to consider complaints regarding unacceptable police policy
ISSN:0007-0955
DOI:10.1093/bjc/44.1.15