Rethinking police complaints
Procedures for dealing with complaints against the police have been at the centre of police reform for the last half-century. This paper departs from the traditional who investigates' approach and managerial orthodoxy to consider the primary functions of the complaints process. Four causes of c...
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| Format: | Electronic/Print Article |
| Language: | English |
| Published: |
2004
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| In: |
The British journal of criminology
Year: 2004, Volume: 44, Issue: 1, Pages: 15-33 |
| Online Access: |
Volltext (doi) |
| Journals Online & Print: | Drawer...
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| Availability in Tübingen: | Present in Tübingen. IFK: In: Z 7 |
| Check availability: | HBZ Gateway |
| Keywords: |
| Summary: | Procedures for dealing with complaints against the police have been at the centre of police reform for the last half-century. This paper departs from the traditional who investigates' approach and managerial orthodoxy to consider the primary functions of the complaints process. Four causes of complaint are identified - unprofessional behaviour, criminal conduct, tortious action and unacceptable policy - and four functions are considered - managerial, liability, restorative and accountability. It is concluded that in order to effectively and efficiently deal with the various causes of complaint, a two-tier system is required to deal with complaints that allege unprofessional behaviour and criminal conduct, and a third, separate tier, is necessary to consider complaints regarding unacceptable police policy |
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| ISSN: | 0007-0955 |
| DOI: | 10.1093/bjc/44.1.15 |