Rethinking police complaints

Procedures for dealing with complaints against the police have been at the centre of police reform for the last half-century. This paper departs from the traditional who investigates' approach and managerial orthodoxy to consider the primary functions of the complaints process. Four causes of c...

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Bibliographische Detailangaben
1. VerfasserIn: Smith, Graham (VerfasserIn)
Medienart: Elektronisch/Druck Aufsatz
Sprache:Englisch
Veröffentlicht: 2004
In: The British journal of criminology
Jahr: 2004, Band: 44, Heft: 1, Seiten: 15-33
Online Zugang: Volltext (doi)
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Bestand in Tübingen:In Tübingen vorhanden.
IFK: In: Z 7
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Zusammenfassung:Procedures for dealing with complaints against the police have been at the centre of police reform for the last half-century. This paper departs from the traditional who investigates' approach and managerial orthodoxy to consider the primary functions of the complaints process. Four causes of complaint are identified - unprofessional behaviour, criminal conduct, tortious action and unacceptable policy - and four functions are considered - managerial, liability, restorative and accountability. It is concluded that in order to effectively and efficiently deal with the various causes of complaint, a two-tier system is required to deal with complaints that allege unprofessional behaviour and criminal conduct, and a third, separate tier, is necessary to consider complaints regarding unacceptable police policy
ISSN:0007-0955
DOI:10.1093/bjc/44.1.15