Administration and management in criminal justice: a service quality approach

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Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention c...

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Detalles Bibliográficos
Autores principales: Allen, Jennifer M. (Autor) ; Sawhney, Rajeev (Autor)
Tipo de documento: Print Libro
Lenguaje:Inglés
Publicado: Los Angeles [u.a.] Sage Publ. c2010
En:Año: 2010
Acceso en línea: Table of Contents (Publisher)
Blurb (Publisher)
Disponibilidad en Tübingen:Disponible en Tübingen.
UB: KB 20 A 4175
Verificar disponibilidad: HBZ Gateway
Servicio de pedido Subito: Pedir ahora.
Palabras clave:
Criminal justice, Administration of
Leadership
Police administration
USA > Strafjustiz > Qualitätsmanagement
Descripción
Sumario:Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality
Notas:Includes bibliographical references and index
Descripción Física:XVII, 529 S., graph. Darst.
ISBN:978-1-4129-5081-7