Administration and management in criminal justice: a service quality approach

Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention c...

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Bibliographic Details
Main Author: Allen, Jennifer M.
Contributors: Sawhney, Rajeev (Author)
Format: Print Book
Language:English
Published: Los Angeles [u.a.] Sage Publ. c2010
Online Access: Inhaltsverzeichnis (Verlag)
Klappentext (Verlag)
Availability in Tübingen:Present in Tübingen.
UB: KB 20 A 4175
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Summary:Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality
Item Description:Includes bibliographical references and index
Physical Description:XVII, 529 S. graph. Darst.
ISBN:9781412950817