Fear and phoning: Telephones, fraud, and older adults in the UK

This study explores the experiences of attempted frauds and victimisation which use largely telephone-based means of communication on predominantly over 75s in the United Kingdom. Using a postal survey targeted at the clients of a charity working mostly with this age group, two surveys were conducte...

Descripción completa

Guardado en:  
Detalles Bibliográficos
Autor principal: Button, Mark 1969- (Autor)
Otros Autores: Shepherd, David ; Hawkins, Chloe ; Tapley, Jacki
Tipo de documento: Electrónico Artículo
Lenguaje:Inglés
Publicado: 2025
En: International review of victimology
Año: 2025, Volumen: 31, Número: 1, Páginas: 117-134
Acceso en línea: Volltext (kostenfrei)
Journals Online & Print:
Gargar...
Verificar disponibilidad: HBZ Gateway
Palabras clave:
Descripción
Sumario:This study explores the experiences of attempted frauds and victimisation which use largely telephone-based means of communication on predominantly over 75s in the United Kingdom. Using a postal survey targeted at the clients of a charity working mostly with this age group, two surveys were conducted during the 18-month life of the project, securing almost 2,000 responses, which sought to explore their experience of fraud as part of a wider evaluation of a fraud prevention initiative. The surveys were supported by 18 interviews with clients and 7 interviews with the charity co-ordinator and volunteers. The research found higher rates of victimisation than the norm for this group, combined with a large number of attempted frauds predominantly via the telephone, with 20% of respondents experiencing at least weekly attempts. The research highlights the first significant evidence of the fears, concerns, and anxieties among a minority of this group of frauds/scams and their impact on their daily lives. The paper also offers insights into telephone fraud and a typology of this crime.
ISSN:2047-9433
DOI:10.1177/02697580241254399