Assessing Access-to-Justice Outreach Strategies

The need for prospective beneficiaries to “take up” new programs is a common stumbling block for otherwise well-designed legal and policy innovations. I examine the take-up problem in the context of publicly provided court services and test the effectiveness of various outreach strategies that annou...

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Bibliographic Details
Main Author: Prescott, J. J. (Author)
Format: Electronic Book
Language:English
Published: 2018
In:Year: 2018
Online Access: Volltext (kostenfrei)
Check availability: HBZ Gateway
Description
Summary:The need for prospective beneficiaries to “take up” new programs is a common stumbling block for otherwise well-designed legal and policy innovations. I examine the take-up problem in the context of publicly provided court services and test the effectiveness of various outreach strategies that announce a newly available online court access platform. I study individuals with minor arrest warrants whose distrust of courts may dampen any take-up response. I partnered with a court to quasi-randomly assign outreach approaches to a cohort of individuals and find that outreach improves take-up, that the type of outreach matters, and that online platform access is itself effective