Does Bystander Intervention Training Work? When Employee Intentions and Organisational Barriers Collide

Scholars have recently begun to consider the role of bystander intervention training in countering workplace incivility and bullying. Given the scarce empirical evidence of bystander training outcomes in occupational settings, this study set out to evaluate the effectiveness of a bystander intervent...

Full description

Saved in:  
Bibliographic Details
Main Author: Kuntz, Joana C. (Author)
Contributors: Searle, Freya
Format: Electronic Article
Language:English
Published: 2023
In: Journal of interpersonal violence
Year: 2023, Volume: 38, Issue: 3/4, Pages: 2934-2956
Online Access: Volltext (lizenzpflichtig)
Journals Online & Print:
Drawer...
Check availability: HBZ Gateway
Keywords:

MARC

LEADER 00000naa a22000002c 4500
001 1832640698
003 DE-627
005 20230130051511.0
007 cr uuu---uuuuu
008 230130s2023 xx |||||o 00| ||eng c
024 7 |a 10.1177/08862605221104530  |2 doi 
035 |a (DE-627)1832640698 
035 |a (DE-599)KXP1832640698 
040 |a DE-627  |b ger  |c DE-627  |e rda 
041 |a eng 
084 |a 2,1  |2 ssgn 
100 1 |a Kuntz, Joana C.  |e VerfasserIn  |4 aut 
245 1 0 |a Does Bystander Intervention Training Work? When Employee Intentions and Organisational Barriers Collide 
264 1 |c 2023 
336 |a Text  |b txt  |2 rdacontent 
337 |a Computermedien  |b c  |2 rdamedia 
338 |a Online-Ressource  |b cr  |2 rdacarrier 
520 |a Scholars have recently begun to consider the role of bystander intervention training in countering workplace incivility and bullying. Given the scarce empirical evidence of bystander training outcomes in occupational settings, this study set out to evaluate the effectiveness of a bystander intervention training in a large healthcare organisation, by assessing changes to levels of psychological safety, bystander efficacy, intent and behaviours over time. One hundred and forty employees in a large healthcare organisation in New Zealand attended the training and were asked to complete three surveys, one conducted at baseline, one carried out 2 weeks following the training and the last survey conducted 2 months later. The qualitative and qualitative findings of this study show that the bystander intervention training resulted in significant improvements to bystander attitudes and beliefs, which were ascribed to the quality of training materials, the facilitator and opportunities to role-play bystander intervention strategies. However, the positive bystander beliefs, attitudes and intent to intervene declined in the months following the training. The qualitative findings shed a light on these results and suggest that the participants required support for training transfer in the form of updated and accessible information about negative acts and bystander intervention strategies, leadership support and role modelling of bystander behaviours and civility, and the implementation of accountability systems that ensure the ongoing development of a civility culture. 
650 4 |a incivility 
650 4 |a Bullying 
650 4 |a Violence Exposure 
650 4 |a workplace violence 
700 1 |a Searle, Freya  |e VerfasserIn  |4 aut 
773 0 8 |i Enthalten in  |t Journal of interpersonal violence  |d London [u.a.] : Sage, 1986  |g 38(2023), 3/4, Seite 2934-2956  |h Online-Ressource  |w (DE-627)324614721  |w (DE-600)2028900-5  |w (DE-576)276556305  |x 1552-6518  |7 nnas 
773 1 8 |g volume:38  |g year:2023  |g number:3/4  |g pages:2934-2956 
856 4 0 |u https://doi.org/10.1177/08862605221104530  |x Resolving-System  |z lizenzpflichtig  |3 Volltext 
935 |a mkri 
951 |a AR 
ELC |a 1 
LOK |0 000 xxxxxcx a22 zn 4500 
LOK |0 001 4254914377 
LOK |0 003 DE-627 
LOK |0 004 1832640698 
LOK |0 005 20230130051511 
LOK |0 008 230130||||||||||||||||ger||||||| 
LOK |0 035   |a (DE-2619)KrimDok#2023-01-29#DE98986C5C29F65516CEB4B694D07A6C2989FBBC 
LOK |0 040   |a DE-2619  |c DE-627  |d DE-2619 
LOK |0 092   |o n 
LOK |0 852   |a DE-2619 
LOK |0 852 1  |9 00 
LOK |0 935   |a zota 
ORI |a SA-MARC-krimdoka001.raw