(Re)presenting ‘order’ online

Embedded in Goffman's (1959) concept of impression management and drawing on interview data this article examines cultural and organisational features which come together to shape how police officers construct presentational strategies on social media. The article explores how in presenting an...

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Bibliographic Details
Main Author: Bullock, Karen 1976- (Author)
Format: Electronic Article
Language:English
Published: 2018
In: Policing and society
Year: 2018, Volume: 28, Issue: 3, Pages: 345-359
Online Access: Volltext (lizenzpflichtig)
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Keywords:
Goffman, Erving
community policing
Presentational strategies
Social Media
Twitter
Description
Summary:Embedded in Goffman's (1959) concept of impression management and drawing on interview data this article examines cultural and organisational features which come together to shape how police officers construct presentational strategies on social media. The article explores how in presenting an image institutions and individuals must give engaging expression which concurs to a dominant cultural script whilst, simultaneously, avoid giving off expressions which threaten individual and institutional efficacy, reputation and legitimacy. In so doing, it is argued that officers face, and must come to negotiate, a series of challenges. This article considers the nature of these challenges, the ways that institutions and individuals have responded to them and implications for the construction of ‘order’ online.
ISSN:1477-2728
DOI:10.1080/10439463.2016.1177529