Perceived Procedural Justice Enhances Correctional Officers’ Organizational Citizenship Behavior: Correlational and Causal Evidence From Israel

Procedural justice refers to unbiased, caring, respectful, and participative treatment by decision makers. It positively associates with employees’ citizenship behavior, an expression of motivation and commitment that consists of voluntary helpful acts toward the organization or fellow employees. In...

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Bibliographic Details
Main Author: Nelson, Noa (Author)
Contributors: Appel, Orit
Format: Electronic Article
Language:English
Published: 2022
In: Criminal justice and behavior
Year: 2022, Volume: 49, Issue: 2, Pages: 164-180
Online Access: Volltext (lizenzpflichtig)
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Keywords:
Social Exchange Theory
Security organizations
Correctional Officers
Organizational Citizenship Behavior
Procedural Justice
Description
Summary:Procedural justice refers to unbiased, caring, respectful, and participative treatment by decision makers. It positively associates with employees’ citizenship behavior, an expression of motivation and commitment that consists of voluntary helpful acts toward the organization or fellow employees. In view of scarce research on these variables in correctional facilities, we conducted two studies among Israeli correctional officers. In a survey (N = 336), procedural justice by the commander moderately associated with organization- and individual-targeted citizenship behavior. In addition, commander procedural justice predicted perceiving organization procedural justice, which in turn strongly associated with organization-targeted citizenship. In an experiment (N = 311), commander procedural justice enhanced organization- but not individual-targeted citizenship behavior. These studies provide new statistical and causal evidence for procedural justice effects on correctional officers, which can inform prison administrations’ practices. They also generalize justice effects to the Israeli prison culture and provide knowledge on Israeli officers, hitherto notably understudied.
ISSN:1552-3594
DOI:10.1177/00938548211043557