The New Zealand Police Early Intervention System: A review of implementation and impact issues

This paper examines the implementation process and impacts of an Early Intervention System (EIS) introduced into the New Zealand Police in 2013. The system was associated with large reductions in complaints of 72.5% against target employees (N = 526), but without this clearly translating into reduct...

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Bibliographic Details
Main Author: Briody, Michael (Author)
Contributors: Prenzler, Tim
Format: Electronic Article
Language:English
Published: 2020
In: International journal of police science & management
Year: 2020, Volume: 22, Issue: 3, Pages: 297-307
Online Access: Presumably Free Access
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Keywords:
Complaint profiling
Early Intervention Systems
New Zealand
early warning systems
police integrity management
Description
Summary:This paper examines the implementation process and impacts of an Early Intervention System (EIS) introduced into the New Zealand Police in 2013. The system was associated with large reductions in complaints of 72.5% against target employees (N = 526), but without this clearly translating into reductions in the overall number of complaints. The New Zealand case also highlighted the issue of the different potential uses of early intervention. Should the priority be officer welfare or the more usual aim of improving officer conduct, police-citizen relations and public confidence in police? The authors argue that the traditional focus on reducing adverse incidents between police and citizens, with public complaints as a major guide and measure, should have at least equal weight in an EIS that is part of a comprehensive state-of-the-art police integrity management system. The paper also highlights the need for detailed publicly accessible data to ensure accountability of investments in integrity strategies.
ISSN:1478-1603
DOI:10.1177/1461355720931891