Teaching procedural justice and communication skills during police–community encounters: Results of a randomized control trial with police recruits

To describe and evaluate Chicago’s Quality Interaction Program (QIP) for police recruits. The training focused on procedural justice, interpersonal communication, decision-making, cultural awareness, and stress management during encounters with the public. Attention was given to emotions, empathy, a...

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Detalles Bibliográficos
Autores principales: Rosenbaum, Dennis P. (Autor) ; Lawrence, Daniel S. (Autor)
Tipo de documento: Electrónico Artículo
Lenguaje:Inglés
Publicado: 2017
En: Journal of experimental criminology
Año: 2017, Volumen: 13, Número: 3, Páginas: 293-319
Acceso en línea: Volltext (Resolving-System)
Verificar disponibilidad: HBZ Gateway
Palabras clave:
Emotional control
Empathy
Legitimacy
Police training
Procedural justice
QIP
Quality interaction program
Resilience
Stress
Descripción
Sumario:To describe and evaluate Chicago’s Quality Interaction Program (QIP) for police recruits. The training focused on procedural justice, interpersonal communication, decision-making, cultural awareness, and stress management during encounters with the public. Attention was given to emotions, empathy, and communication skills.
ISSN:1572-8315
DOI:10.1007/s11292-017-9293-3