Communication error management in law enforcement interactions: a receiver’s perspective
Two experiments explore the effect of law enforcement officers’ communication errors and their response strategies on a suspect’s trust in the officer; established rapport and hostility; and, the amount and quality of information shared. Students were questioned online by an exam board member about...
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Contributors: | ; |
Format: | Electronic Article |
Language: | English |
Published: |
2018
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In: |
Psychology, crime & law
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Online Access: |
Volltext (Resolving-System) |
Journals Online & Print: | |
Check availability: | HBZ Gateway |
Keywords: |