Communication error management in law enforcement interactions: a receiver’s perspective

Two experiments explore the effect of law enforcement officers’ communication errors and their response strategies on a suspect’s trust in the officer; established rapport and hostility; and, the amount and quality of information shared. Students were questioned online by an exam board member about...

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Bibliographic Details
Main Author: Oostinga, Miriam S. D. (Author)
Contributors: Giebels, Ellen ; Taylor, Paul J.
Format: Electronic Article
Language:English
Published: 2018
In: Psychology, crime & law
Online Access: Volltext (Resolving-System)
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