Communication error management in law enforcement interactions: a receiver’s perspective
Two experiments explore the effect of law enforcement officers’ communication errors and their response strategies on a suspect’s trust in the officer; established rapport and hostility; and, the amount and quality of information shared. Students were questioned online by an exam board member about...
| Authors: | ; ; |
|---|---|
| Format: | Electronic Article |
| Language: | English |
| Published: |
2018
|
| In: |
Psychology, crime & law
Year: 2018, Volume: 24, Issue: 2, Pages: 134-155 |
| Online Access: |
Volltext (Resolving-System) |
| Journals Online & Print: | Drawer...
|
| Check availability: | HBZ Gateway |
| Keywords: |