Managing citizen calls to the police: the impact of Baltimore's 3-1-1 call system

Bibliographic Details

Contributors:	Frank, James (Other) ; Famega, Christine N. (Other) ; Eck, John E. (Other) ; Rogan, Dennis (Other)
Format:	Print Article
Language:	English
Published:	2002
In:	Criminology & public policy Year: 2002, Volume: 2, Issue: 1, Pages: 97-124
Journals Online & Print:	Drawer...
Check availability:	HBZ Gateway
Keywords:	Polizeiorganisation Polizeinotruf Polizeiarbeit