Administration and management in criminal justice: a service quality approach
Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention c...
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Otros Autores: | |
Tipo de documento: | Print Libro |
Lenguaje: | Inglés |
Publicado: |
Los Angeles [u.a.]
Sage Publ.
c2010
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En: | Año: 2010 |
Acceso en línea: |
Inhaltsverzeichnis (Verlag) Klappentext (Verlag) |
Disponibilidad en Tübingen: | Disponible en Tübingen. UB: KB 20 A 4175 |
Verificar disponibilidad: | HBZ Gateway |
Servicio de pedido Subito: | Pedir ahora. |
Palabras clave: |
Sumario: | Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality |
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Notas: | Includes bibliographical references and index |
Descripción Física: | XVII, 529 S. graph. Darst. |
ISBN: | 9781412950817 |