Moore, C. W. (1996). The mediation process: Practical strategies for resolving conflict (2. ed.). Jossey-Bass.
Cita Chicago Style (17a ed.)Moore, Christopher W. The Mediation Process: Practical Strategies for Resolving Conflict. 2. ed. San Francisco, Calif. [u.a.]: Jossey-Bass, 1996.
Cita MLA (8a ed.)Moore, Christopher W. The Mediation Process: Practical Strategies for Resolving Conflict. 2. ed. Jossey-Bass, 1996.
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