Research note: examining the connection of organizational citizenship behaviors with supervisor and management trust among correctional staff

Organizational citizenship behaviors (OCBs) refer to going above and beyond what is expected at work; they are important for the improved functioning of many organizations, including institutional corrections. Trust in supervisors and trust in management may be related to institutional correctional...

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Bibliographic Details
Main Author: Lambert, Eric (Author)
Contributors: Hogan, Nancy ; Barton, Shannon ; White, David ; Worley, Robert M. ; Worley, Vidisha Barua
Format: Electronic Article
Language:English
Published: 2024
In: Criminal justice studies
Year: 2024, Volume: 37, Issue: 3, Pages: 255–272
Online Access: Volltext (lizenzpflichtig)
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Keywords:
Correctional Staff
Supervisor trust
management trust
Organizational trust
Organizational citizenship behaviors
Description
Summary:Organizational citizenship behaviors (OCBs) refer to going above and beyond what is expected at work; they are important for the improved functioning of many organizations, including institutional corrections. Trust in supervisors and trust in management may be related to institutional correctional staff engaging in OCBs. The current study examined these associations among staff at a U.S. high-security closed facility. Ordinary Least Squares regression indicated that supervisor trust had a significant association with OCBs, but management trust did not. Based on the results, feedback from staff and more research is needed on how to build supervisor trust among staff.
ISSN:1478-6028
DOI:10.1080/1478601X.2024.2392229