RT Article
T1 “It's frustrating … I didn’t join to sit behind a desk”: Police paperwork as a source of organizational stress
JF International journal of police science & management
VO 25
IS 4
SP 516
OP 528
A1 Ricciardelli, Rose 1979-
A2 Carbonell, Marina
A2 Ferguson, Lorna
A2 Huey, Laura 1966-
LA English
YR 2023
UL https://krimdok.uni-tuebingen.de/Record/1869448855
AB Police officers are responsible for both proactive and reactive policing; however, every call for service, at a minimum, equates to an administrative process that is time-consuming and appears to distract from the ability of police officers to do their investigative and community-oriented police work. In this article, we explore the administrative processes that are paperwork as a source of organizational stress. Specifically, we draw on researcher observational field notes, focus groups, as well as interview data discussing the paperwork processes as a part of and contributing to the organizational and operational stressors experienced by, and the psychological burden and its effects on, police officers in a provincial policing agency in Canada. Results indicate not only the sheer volume of paperwork that police are responsible for, but also the extended time being spent “catching up” administratively and the psychological implications of such processes on their well-being, including, for example, decreased morale, frustration, and feeling overwhelmed.
K1 organization stress
K1 stressors
K1 Well-being
K1 Police
K1 Paperwork
DO 10.1177/14613557231188578