RT Article
T1 Remote support to victims of violence against women and domestic violence during the COVID-19 pandemic
JF The journal of adult protection
A1 Almeida, Iris Sofia
A1 Soeiro, Cristina
A1 Santos, Manuela
A1 Saavedra, Rosa
A1 Ribeiro, Rita
A1 Oliveira, Ana Cristina
A1 Caridade, Sónia
A2 Soeiro, Cristina
A2 Santos, Manuela
A2 Saavedra, Rosa
A2 Ribeiro, Rita
A2 Oliveira, Ana Cristina
A2 Caridade, Sónia
LA English
YR 2021
UL https://krimdok.uni-tuebingen.de/Record/1866590308
AB Purpose – This paper aims to characterize the type of support provided to victims of violence against women and domestic violence (VAWDV) during the first lockdown, assessing the training of professionals to use remote support (RS). Design/methodology/approach – This cross-sectional study involves a sample of 196 support professionals, mainly women (91.8%) and who integrate the Portuguese National Support Network for victims of domestic violence (NSNVDV) (Mean age = 36.49; SD = 10.52). Findings – Telephone emerges as themain RS communication media used in the lockdown (43.9%) and the emergency state periods (57.1%). Participants reported to have never used any social applications (41.8% vs 41.8%) or videoconference (46.4% vs 58.2%), in both periods assessed, i.e. lockdown and emergency state, respectively, and 82.7% assumed to have no training with RS to assist VAWDV victims. However, support professionals recognized several advantages in using RS such as dealing with isolation, reducing inhibition, fear and shame and in promoting the victims’ empowerment. Research limitations/implications – Given the exploratory nature of this study, only descriptive analyzes were conducted. Originality/value – During the COVID-19 pandemic, little is known about effective RS given by professionals to victims of VAWDV in the Portuguese context. The paper aims to add knowledge to the studied field.info:eu-repo/semantics/publishedVersio
DO 10.1108/jap-04-2021-0015