How Dispute Resolution System Design Matters: An Organizational Analysis of Dispute Resolution Structures and Consumer Lemon Laws
This study demonstrates how the structure of dispute resolution shapes the extent to which managerial and business values influence the meaning and implementation of consumer protection law, and consequently, the extent to which repeat players are advantaged. My analysis draws from, links, and contr...
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Format: | Electronic Article |
Language: | English |
Published: |
2012
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In: |
Law & society review
Year: 2012 |
Online Access: |
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Check availability: | HBZ Gateway |