International comparison of bank fraud reimbursement: customer perceptions and contractual terms
The study presented in this article investigated to what extent bank customers understand the terms and conditions (T&Cs) they have signed up to. If many customers are not able to understand T&Cs and the behaviours they are expected to comply with, they risk not being compensated when their...
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Otros Autores: | ; ; ; ; ; ; |
Tipo de documento: | Electrónico Artículo |
Lenguaje: | Inglés |
Publicado: |
2016
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En: |
Journal of Cybersecurity
Año: 2016 |
Acceso en línea: |
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Verificar disponibilidad: | HBZ Gateway |