International comparison of bank fraud reimbursement: customer perceptions and contractual terms

The study presented in this article investigated to what extent bank customers understand the terms and conditions (T&Cs) they have signed up to. If many customers are not able to understand T&Cs and the behaviours they are expected to comply with, they risk not being compensated when their...

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Detalles Bibliográficos
Autores principales: Abu-Salma, Ruba (Autor) ; Stringhini, Gianluca (Autor) ; Sasse, M Angela (Autor) ; Murdoch, Steven J (Autor) ; Hutchings, Alice (Autor) ; Bohm, Nicholas (Autor) ; Becker, Ingolf (Autor) ; Anderson, Ross (Autor)
Tipo de documento: Electrónico Artículo
Lenguaje:Inglés
Publicado: 2016
En: Journal of Cybersecurity
Año: 2016
Acceso en línea: Volltext (kostenfrei)
Volltext (kostenfrei)
Verificar disponibilidad: HBZ Gateway