International comparison of bank fraud reimbursement: customer perceptions and contractual terms

The study presented in this article investigated to what extent bank customers understand the terms and conditions (T&Cs) they have signed up to. If many customers are not able to understand T&Cs and the behaviours they are expected to comply with, they risk not being compensated when their...

Full description

Saved in:  
Bibliographic Details
Main Author: Abu-Salma, Ruba (Author)
Contributors: Stringhini, Gianluca ; Sasse, M Angela ; Murdoch, Steven J ; Hutchings, Alice ; Bohm, Nicholas ; Becker, Ingolf ; Anderson, Ross
Format: Electronic Article
Language:English
Published: 2016
In: Journal of Cybersecurity
Year: 2016
Online Access: Volltext (kostenfrei)
Volltext (kostenfrei)
Journals Online & Print:
Drawer...
Check availability: HBZ Gateway