Enacting social engineering: the emotional experience of information security deception
Social engineering is a modern form of fraud that is widely implicated in contributing to information security breaches. This study situates social engineering in past criminological work on fraud and analyzes qualitative interviews with social engineers to elucidate the emotional experiences of per...
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| Format: | Electronic Article |
| Language: | English |
| Published: |
2022
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| In: |
Crime, law and social change
Year: 2022, Volume: 77, Issue: 3, Pages: 341-361 |
| Online Access: |
Volltext (lizenzpflichtig) |
| Journals Online & Print: | Drawer...
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| Check availability: | HBZ Gateway |
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| 520 | |a Social engineering is a modern form of fraud that is widely implicated in contributing to information security breaches. This study situates social engineering in past criminological work on fraud and analyzes qualitative interviews with social engineers to elucidate the emotional experiences of perpetrating such frauds. The results of this analysis indicate that social engineering interactions are characterized by an emotional experience of situational tension and the subsequent resolution of that tension. The analysis then turns to factors that modulate the quality and intensity of the emotional experience of social engineering perpetration. These factors include the social distance between the social engineer and the mark, the social engineer’s framing the mark, and both perceived and actual efficacy in utilizing skills involved in management of self and situation. This study suggests that the emotional experience of social engineering parallels that of other frauds and is revelatory of the motivations behind the experiences. | ||
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