RT Article T1 (Re)presenting ‘order’ online JF Policing and society VO 28 IS 3 SP 345 OP 359 A1 Bullock, Karen 1976- LA English YR 2018 UL https://krimdok.uni-tuebingen.de/Record/1801687498 AB Embedded in Goffman's (1959) concept of impression management and drawing on interview data this article examines cultural and organisational features which come together to shape how police officers construct presentational strategies on social media. The article explores how in presenting an image institutions and individuals must give engaging expression which concurs to a dominant cultural script whilst, simultaneously, avoid giving off expressions which threaten individual and institutional efficacy, reputation and legitimacy. In so doing, it is argued that officers face, and must come to negotiate, a series of challenges. This article considers the nature of these challenges, the ways that institutions and individuals have responded to them and implications for the construction of ‘order’ online. K1 Goffman, Erving K1 community policing K1 Presentational strategies K1 Social Media K1 Twitter DO 10.1080/10439463.2016.1177529