‘God Is Protecting Me … And I Have Mace’: Defensive Labour In Precarious Workplaces

Since the 1970s, welfare cuts and market deregulation have made jobs increasingly precarious and workers have been made responsible for their own safety. In this context, technological developments have recently paved the way for the gig economy, in which tasks and services are distributed on digita...

Descripción completa

Guardado en:  
Detalles Bibliográficos
Autor principal: Ladegaard, Isak (Autor)
Otros Autores: Schor, Juliet B. 1955- (Autor) ; Ravenelle, Alexandrea J. 1980- (Autor)
Tipo de documento: Electrónico Artículo
Lenguaje:Inglés
Publicado: 2022
En: The British journal of criminology
Año: 2022, Volumen: 62, Número: 3, Páginas: 773-789
Acceso en línea: Volltext (lizenzpflichtig)
Journals Online & Print:
Gargar...
Verificar disponibilidad: HBZ Gateway
Palabras clave:
Organizations
Platforms
Gig work
Precarity
Responsibilization
Technology
Uber
emotional labour
Descripción
Sumario:Since the 1970s, welfare cuts and market deregulation have made jobs increasingly precarious and workers have been made responsible for their own safety. In this context, technological developments have recently paved the way for the gig economy, in which tasks and services are distributed on digital platforms. Drawing on interviews with 32 Uber and Lyft drivers in New York City and Boston, we document how the intersecting forces of precarity, responsibilization and organizational innovation spawn the need for ‘defensive labour’, that is, emotional and cognitive self-protective practices.
ISSN:1464-3529
DOI:10.1093/bjc/azab080