RT Article T1 Specialty Probation Officers as Street-Level Bureaucrats: Exploring How Discretion Is Perceived and Employed on a Mental Health Caseload JF International journal of offender therapy and comparative criminology VO 66 IS 6/7 SP 670 OP 693 A1 Terpstra, Brice A2 Mulvey, Philip LA English YR 2022 UL https://krimdok.uni-tuebingen.de/Record/1799692825 AB This study explores the perceptions of specialty mental health caseload probation officers and their use of discretion in day-to-day supervision of individuals with mental illness in one large jurisdiction in the United States. Scholars have examined overall effectiveness of specialty probation programs, probation officers’ roles as street-level bureaucrats, and the impact of the mental health caseload probation officer and probationer relationship on successful completion. Less attention, however, has been placed on examining how the officers supervising these specialty caseloads perceive their roles as mental health probation officers and how they use discretion in their caseload management. The current study examines the narratives of 24 specialty mental health caseload probation officers and supervisors to understand how discretion is used on a problem-solving caseload and how discretionary decision-making may impact probationer outcomes. K1 Discretion K1 street level bureaucracy K1 specialty probation K1 problem solving caseloads K1 mental ilness DO 10.1177/0306624X21990783