RT Article
T1 Satisfaction with police services among victims of physical assault in India: Impact of quality of procedure and outcome of process
JF International journal of police science & management
VO 19
IS 4
SP 273
OP 284
A1 Kumar, TK Vinod
LA English
YR 2017
UL https://krimdok.uni-tuebingen.de/Record/176470858X
AB Victim satisfaction is impacted by both the quality of the procedure and the outcome of the criminal justice process. Quality of procedure encompasses procedural and interactional justice. Using survey data of victims of physical assault in India, this study examines the impact of quality of procedure and outcome on victim satisfaction with police services. The study concludes that although both factors have an effect on victim satisfaction, quality of procedure has a greater impact than outcomes of the process for victims of physical assault in India.
K1 |gIndia
K1 Victims of physical assault
K1 Outcome of process
K1 Procedural Justice
K1 Satisfaction with police
DO 10.1177/1461355717733138