RT Article T1 Policing and social media: A mixed-method investigation of social media use by a small-town police department JF International journal of police science & management VO 22 IS 3 SP 263 OP 273 A1 Boateng, Francis D. A1 Chenane, Joselyne A2 Chenane, Joselyne LA English YR 2020 UL https://krimdok.uni-tuebingen.de/Record/1761102273 AB In recent times, police departments across all social contexts have undergone tremendous changes, and a major catalyst of these changes has been the emergence of social media. This technological innovation has provided departments with a platform to communicate effectively and share information with the public. Social media have impacted policing and transformed the way the police do their job. The current analysis focused on understanding social media usage by small college-town police departments. Twitter and interview data were collected from the Oxford Police Department and were analyzed qualitatively and quantitatively to achieve the study’s objective. Results of these analyses revealed six main types of information that the department shared with the public on Twitter. Recommendations for improving the police’s use of social media are offered. K1 Social Media K1 Twitter K1 College K1 mixed methods K1 Policing K1 small town K1 Kleinstadt DO 10.1177/1461355720927429