RT Article
T1 Managing the rabble with dignity and respect
JF Journal of crime and justice
VO 44
IS 2
SP 226
OP 239
A1 Richie, Matt
LA English
YR 2021
UL https://krimdok.uni-tuebingen.de/Record/1755889127
AB Individuals incarcerated in America’s jails face a number of barriers (substance and alcohol abuse, mental health issues, physical ailments, homelessness). The nature of jail stays makes it difficult to treat or support individuals plagued by these issues. As such, correctional officers are charged with managing these individuals. By conducting in-depth interviews with correctional officers, this study answers the question of how these individuals manage an ever-changing population with a host of problems by interviewing correctional officers. Results suggest that interpersonal communication skills are the primary way officers obtain compliance from incarcerated individuals. By treating the rabble class with dignity and respect, officers not only avoid physical confrontations but can also provide support for these individuals. Policy implications are also discussed.
K1 Interpersonal communication
K1 Qualitative
K1 Jail
DO 10.1080/0735648X.2020.1788972