RT Article
T1 Teaching procedural justice and communication skills during police–community encounters: Results of a randomized control trial with police recruits
JF Journal of experimental criminology
VO 13
IS 3
SP 293
OP 319
A1 Rosenbaum, Dennis P.
A2 Lawrence, Daniel S.
LA English
YR 2017
UL https://krimdok.uni-tuebingen.de/Record/1748072013
AB To describe and evaluate Chicago’s Quality Interaction Program (QIP) for police recruits. The training focused on procedural justice, interpersonal communication, decision-making, cultural awareness, and stress management during encounters with the public. Attention was given to emotions, empathy, and communication skills.
K1     Emotional control
K1  Empathy
K1 Legitimacy
K1 Police training
K1 Procedural justice
K1 QIP
K1 Quality interaction program
K1 Resilience
K1 Stress
DO 10.1007/s11292-017-9293-3