RT Article T1 Alienation and Resistance: New Possibilities for Working-Class Formation JF Social justice VO 31 IS 3 SP 60 OP 76 A1 Zamudio, Margaret LA English YR 2004 UL https://krimdok.uni-tuebingen.de/Record/1747158143 AB Part of a special issue on social justice for workers in the global economy. The processes that shape working-class formation in the U.S. service sector are investigated with an analysis of data from employers, workers, and union organizers in the hotel industry in Los Angeles, California, which is dominated by immigrant Latina/o labor. The roles that globalization, the transition from a goods-producing to a service-producing society, and the commodification of workers' identity rather than just their labor have played in creating new conditions for resistance are highlighted. It is suggested that, in an industry where race, ethnicity, and citizenship are particularly pertinent, alienation, rather than exploitation, is the better predictor of working-class resistance. K1 Corporate reorganizations K1 Blue collar workers K1 Globalization K1 Economic Development K1 Working Class K1 Labor K1 Economics K1 Exploitation K1 Labor unions -- United States K1 Labor unions K1 Hotels -- Employees K1 Class politics K1 Working class -- United States