RT Article
T1 The influence of organizational and environmental factors on job satisfaction among security guards in Singapore
JF The Australian and New Zealand journal of criminology
VO 50
IS 4
SP 548
OP 565
A1 Nalla, Mahesh
A1 Lim, Sylvia SL
A1 Paek, Seung Yeop
LA English
YR 2017
UL https://krimdok.uni-tuebingen.de/Record/1736875175
AB This study examines the determinants of security guards’ job satisfaction in Singapore. Specifically, data gathered from 251 security guards and security supervisors are analyzed to assess how job and organizational characteristics such as autonomy, supervisory support, innovation, pay and benefits, and support from other employees (non-security) affect the participants’ job satisfaction. In addition, given the nature of their work that brings them in close contact with citizens, the authors examine to what extent the environmental factor of perceived citizens’ views of security guards helps explain the level of satisfaction. The findings suggest that job autonomy, pay and benefits, and perceived support from other employees in the organization are strong predictors of participants’ job satisfaction.
K1 Autonomy
K1 Job satisfaction
K1 Pay and benefits
K1 Perceived support
K1 Singapore
K1 Security guard
DO 10.1177/0004865816647995