RT Article T1 The influence of organizational and environmental factors on job satisfaction among security guards in Singapore JF The Australian and New Zealand journal of criminology VO 50 IS 4 SP 548 OP 565 A1 Nalla, Mahesh A1 Lim, Sylvia SL A1 Paek, Seung Yeop LA English YR 2017 UL https://krimdok.uni-tuebingen.de/Record/1736875175 AB This study examines the determinants of security guards’ job satisfaction in Singapore. Specifically, data gathered from 251 security guards and security supervisors are analyzed to assess how job and organizational characteristics such as autonomy, supervisory support, innovation, pay and benefits, and support from other employees (non-security) affect the participants’ job satisfaction. In addition, given the nature of their work that brings them in close contact with citizens, the authors examine to what extent the environmental factor of perceived citizens’ views of security guards helps explain the level of satisfaction. The findings suggest that job autonomy, pay and benefits, and perceived support from other employees in the organization are strong predictors of participants’ job satisfaction. K1 Autonomy K1 Job satisfaction K1 Pay and benefits K1 Perceived support K1 Singapore K1 Security guard DO 10.1177/0004865816647995