Communication error management in law enforcement interactions: a receiver’s perspective

Two experiments explore the effect of law enforcement officers’ communication errors and their response strategies on a suspect’s trust in the officer; established rapport and hostility; and, the amount and quality of information shared. Students were questioned online by an exam board member about...

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Detalles Bibliográficos
Autor principal: Oostinga, Miriam S. D. (Autor)
Otros Autores: Giebels, Ellen ; Taylor, Paul J.
Tipo de documento: Electrónico Artículo
Lenguaje:Inglés
Publicado: 2018
En: Psychology, crime & law
Año: 2018, Volumen: 24, Número: 2, Páginas: 134-155
Acceso en línea: Volltext (Resolving-System)
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