Communication error management in law enforcement interactions: a receiver’s perspective
Two experiments explore the effect of law enforcement officers’ communication errors and their response strategies on a suspect’s trust in the officer; established rapport and hostility; and, the amount and quality of information shared. Students were questioned online by an exam board member about...
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Beteiligte: | ; |
Medienart: | Elektronisch Aufsatz |
Sprache: | Englisch |
Veröffentlicht: |
2018
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In: |
Psychology, crime & law
Jahr: 2018, Band: 24, Heft: 2, Seiten: 134-155 |
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Volltext (Resolving-System) |
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Verfügbarkeit prüfen: | HBZ Gateway |
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