It's not depersonalization, It's emotional labor: examining surface acting and use-of-force with evidence from the US

Using data from one urban police department in the United States, this study gauges the effects of individual officer characteristics on use-of-force. Consistent with prior research, we find Emotional Exhaustion to be a negative correlate to use-of-force: Emotionally-exhausted officers avoid engagin...

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Bibliographic Details
Authors: Mastracci, Sharon 1968- (Author) ; Adams, Ian T. (Author)
Format: Electronic Article
Language:English
Published: [2020]
In: International journal of law, crime and justice
Year: 2020, Volume: 61
Online Access: Volltext (Resolving-System)
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