Swanton, B., & Webber, D. (1990). Protecting counter and interviewing staff from client aggression. Australian Inst. of Criminology.
Cita Chicago Style (17a ed.)Swanton, Bruce, y Daryl Webber. Protecting Counter and Interviewing Staff from Client Aggression. Canberra: Australian Inst. of Criminology, 1990.
Cita MLA (8a ed.)Swanton, Bruce, y Daryl Webber. Protecting Counter and Interviewing Staff from Client Aggression. Australian Inst. of Criminology, 1990.
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