RT Book T1 Getting disputes resolved: designing systems to cut the costs of conflict T2 A joint publication in the Jossey-Bass management series and the Jossey-Bass social and behavioral science series A1 Ury, William 1953- A1 Brett, Jeanne M. A1 Goldberg, Stephen B. LA English PP San Francisco u.a. PB Jossey-Bass YR 1989 ED 1. ed., 2. print. UL https://krimdok.uni-tuebingen.de/Record/165108274X SN 1555421253 K1 Konfliktbewältigung