Ury, W., Brett, J. M., & Goldberg, S. B. (1989). Getting disputes resolved: Designing systems to cut the costs of conflict (1. ed., 2. print.). Jossey-Bass.
Chicago Style (17th ed.) CitationUry, William, Jeanne M. Brett, and Stephen B. Goldberg. Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict. 1. ed., 2. print. San Francisco [u.a.]: Jossey-Bass, 1989.
MLA (9th ed.) CitationUry, William, et al. Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict. 1. ed., 2. print. Jossey-Bass, 1989.
Warning: These citations may not always be 100% accurate.