RT Article
T1 Rethinking police complaints
JF The British journal of criminology
VO 44
IS 1
SP 15
OP 33
A1 Smith, Graham
LA English
YR 2004
UL https://krimdok.uni-tuebingen.de/Record/1640349820
AB Procedures for dealing with complaints against the police have been at the centre of police reform for the last half-century. This paper departs from the traditional who investigates' approach and managerial orthodoxy to consider the primary functions of the complaints process. Four causes of complaint are identified - unprofessional behaviour, criminal conduct, tortious action and unacceptable policy - and four functions are considered - managerial, liability, restorative and accountability. It is concluded that in order to effectively and efficiently deal with the various causes of complaint, a two-tier system is required to deal with complaints that allege unprofessional behaviour and criminal conduct, and a third, separate tier, is necessary to consider complaints regarding unacceptable police policy
K1 Beschwerde
K1 Polizei
K1 Polizei-Bürger-Verhältnis
K1 Polizeikriminalität
K1 Polizeigewalt