RT Book T1 Administration and management in criminal justice: a service quality approach A1 Allen, Jennifer M. A2 Sawhney, Rajeev LA English PP Los Angeles u.a. PB Sage Publ. UL https://krimdok.uni-tuebingen.de/Record/1624860443 AB Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality NO Includes bibliographical references and index CN HV7419 SN 9781412950817 K1 Criminal justice, Administration of K1 Leadership K1 Police administration K1 USA : Strafjustiz : Qualitätsmanagement