RT Book T1 The mediation process: practical strategies for resolving conflict A1 Moore, Christopher W. 1947- LA English PP San Francisco, Calif. PB Jossey-Bass YR 2003 ED 3. ed., rev. UL https://krimdok.uni-tuebingen.de/Record/1606626361 CN 303.6 SN 0-7879-6446-8 K1 Konfliktlösung : Mediation