RT Book T1 Hostage, crisis negotiations: lessons learned from the bad, the mad and the sad A1 Strentz, Thomas LA English PP Springfield, Ill. PB Thomas YR 2013 ED [1. ed.] UL https://krimdok.uni-tuebingen.de/Record/1603429174 NO Includes bibliographical references and index NO Erscheinungsjahr in Vorlageform:c2013 SN 9780398088699 K1 Geiselnahme : Krisenmanagement : Verhandlungsführung