@book{ Solr-1603429174, title = {Hostage, crisis negotiations: lessons learned from the bad, the mad and the sad}, author = {Strentz, Thomas}, address = {Springfield, Ill.}, publisher = {Thomas}, year = {2013}, edition = {[1. ed.]}, note = {Includes bibliographical references and index}, note = {Erscheinungsjahr in Vorlageform:c2013}, url = {https://swbplus.bsz-bw.de/bsz383432405inh.htm} url = {https://swbplus.bsz-bw.de/bsz383432405kla.htm} }