Austerity policing, emotional labour and the boundaries of police work: an ethnography of a police force control room in England
This article discusses the changing role of policing in an era of austerity from the perspective of frontline civilian police staff (call handlers and dispatchers) in a force control room (FCR). It draws on a symbolic interactionist framework and the concept of emotional labour in order to explore t...
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| Format: | Electronic Article |
| Language: | English |
| Published: |
2018
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| In: |
The British journal of criminology
Year: 2018, Volume: 58, Issue: 3, Pages: 606-623 |
| Online Access: |
Presumably Free Access Volltext (Resolving-System) |
| Journals Online & Print: | Drawer...
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| Check availability: | HBZ Gateway |
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