RT Article
T1 ‘They withdrew all I was worth’: automated teller machine fraud and victims’ life chances in Nigeria
JF International review of victimology
VO 23
IS 3
SP 313
OP 324
A1 Oludayo, Tade
A2 Adeniyi, Oluwatosin A.
LA English
YR 2017
UL https://krimdok.uni-tuebingen.de/Record/1565496981
AB A major downside of the cashless policy introduced by the Central Bank of Nigeria in 2014 is pervasive automated teller machine (ATM) frauds. While fraudsters gain, the life chances of victims are affected. Previous studies in Nigeria had not investigated the effect of ATM frauds on victims’ life chances. Data were generated through in-depth interviews with victims of ATM fraud. Findings show victims suffered post fraud trauma and often depended on friends, parents and relatives to survive the trauma. The reaction of banks to customers’ victimization was unfavorable and unhelpful in compensating the financial losses of customers. We recommend better internal controls for banks and implementation of mechanisms to govern trust and protect customers from victimization.
K1 Cashless policy
K1 Life chances
K1 Victimology
K1 Fraud
K1 Nigeria
K1 Betrug
K1 Geldautomatenmissbrauch
DO 10.1177/0269758017704330