Cita APA (7a ed.)

Terhune-Bickler, S. D. (2005). That wasn't supposed to happen: ...crisis negotiators' responses to incidents that resulted in suicide.

Cita Chicago Style (17a ed.)

Terhune-Bickler, Sandra Dee. That Wasn't Supposed to Happen: ...crisis Negotiators' Responses to Incidents That Resulted in Suicide. 2005.

Cita MLA (8a ed.)

Terhune-Bickler, Sandra Dee. That Wasn't Supposed to Happen: ...crisis Negotiators' Responses to Incidents That Resulted in Suicide. 2005.