Cita APA (7a ed.)

Sachs, J. E. (1996). Velvet glove and iron hand: Police crisis negotiators' experience of interpersonal and coercive role demands in relationships with suspects.

Cita Chicago Style (17a ed.)

Sachs, Jane E. Velvet Glove and Iron Hand: Police Crisis Negotiators' Experience of Interpersonal and Coercive Role Demands in Relationships with Suspects. 1996.

Cita MLA (9a ed.)

Sachs, Jane E. Velvet Glove and Iron Hand: Police Crisis Negotiators' Experience of Interpersonal and Coercive Role Demands in Relationships with Suspects. 1996.