Sachs, J. E. (1996). Velvet glove and iron hand: Police crisis negotiators' experience of interpersonal and coercive role demands in relationships with suspects.
Chicago Style (17th ed.) CitationSachs, Jane E. Velvet Glove and Iron Hand: Police Crisis Negotiators' Experience of Interpersonal and Coercive Role Demands in Relationships with Suspects. 1996.
MLA (9th ed.) CitationSachs, Jane E. Velvet Glove and Iron Hand: Police Crisis Negotiators' Experience of Interpersonal and Coercive Role Demands in Relationships with Suspects. 1996.
Warning: These citations may not always be 100% accurate.